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Q: Why do I need to have my gutters cleaned?

A: The purpose of having gutters is to divert the rainwater from your roof away from your house. If the gutters are full of debris or the downspouts are clogged the gutters do not function properly and the water from your roof may go under your house, potentially compromising your foundation or flooding your basement. Clogged gutters can also lead to water damage to your wood trim and siding. The idea is that spending a little money on preventative maintenance will avert expensive repairs.   

Q: How often should I have my gutters cleaned?

A: This is entirely dependent on the trees surrounding your house, how much debris they drop and at what time of the year. Most people can get by with two or even one cleaning per year. Some people may need their gutters cleaned less often, however, we recommend having someone up on your roof occasionally as a kind of check-up.

Q: When should I have my gutters cleaned?

A:  Strategically, the best times to have your gutters cleaned are late fall (after most of the leaves have fallen) and late spring/early summer just after the pollen and seedlings drop from the trees. However, if you are having gutter issues it is best to have them cleaned as soon as possible, as it could save you a lot of headaches and money in water damage to your home in the long run.

Q: How do we clean the gutters?

A: Generally we clean the gutters by hand the old fashion way down to the metal. Essentially our goal is to clean your gutters thoroughly with a minimum of mess in the minimum amount of time, thereby simultaneously making you happy and allowing me to keep my prices reasonable.

Q: How messy is gutter cleaning?

A: Gutter cleaning is an inherently messy proposition. It is impossible to clean gutters completely mess free. We do my best to be as neat as possible and will make every reasonable effort to clean up after we finish, leaving your home and yard in the same condition as we found it or better.

Q: How do we clear the downspouts?

A: Actually it’s easy to tell when a downspout is clogged, and it can generally be fixed by simply pulling a plug of debris out from the top or snaking the elbow just below where the downspout connects with the gutter. After clearing the downspout, we ensure it is clean by water flushing down it with a hose. If this does not solve the problem, then we will dismantle the downspout and get it unclogged that way. 

Q: Why do gutters need to be tightened?

A: Over time, gutter nails tend to work themselves out of the fascia board (the wood between the gutter and the house). As the gutters become loose they pull away from the house and water from the roof may fall behind the gutters instead of into them. In extreme cases, a loose gutter can actually fall from the weight of rainwater or snow and ice. It’s important to periodically have the gutter nails tightened in order to prevent these problems.

Q: There is water coming from behind my gutters, can this be fixed?

A: This is most likely a symptom of a loose gutter, in which case it is easily fixed by tightening the gutter nails – included in the basic service. Another possibility is that your downspout is clogged and the back of the gutter is one place the water can escape. Having the gutters and downspouts cleaned easily solves this. In some special cases (specifically if you have a rotten fascia board or the first shingle course is not overhanging the gutter enough), the problem is not a loose gutter, so tightening will not solve it. Some gutter systems may need to be reinstalled even, due to incorrect installation.

Q: Do you recommend gutter protection systems or screens? 

A: At best, gutter protection systems, including screens, help to reduce the maintenance but do not eliminate it. 

Most homes are better served by a routine maintenance schedule. If your gutters are getting clogged regularly then there is probably debris landing on your roof also. Recurring maintenance will ultimately take better care of your roof and gutters.

We check for proper drainage when we clean out your system!